eCommerce CMS – a little big guide for your business


Make yourself a sandwich, and coffee and get ready because it’s about to get really difficult. eCommerce CMS is a difficult topic, but we’ll try to explain it as easily as possible.

What is eCommerce CMS?

An eCommerce CMS, or “Content Management System,” is a software platform that lets you build and manage an online store without needing to know complex coding. Think of it as your online store’s control center, where you can:

  • Add and edit products. Upload stunning photos, write detailed descriptions, set prices, and inventory levels.
  • Control the look and feel. Choose and customize templates, design page layouts, and add your brand logo and colors.
  • Process orders and payments. Integrate secure payment gateways, manage shipping options, track orders and fulfill deliveries.
  • Publish and update content. Create blog posts, articles, and landing pages to attract customers and boost SEO.
  • Offer promotions and discounts. Run sales, set up coupons, and reward loyal customers.

Here’s what makes eCommerce CMS different from a regular website builder:

  • Focus on selling. CMS for eCommerce platforms have built-in features specifically designed for online stores, like shopping carts, wishlists, and product recommendations.
  • Scalability. As your business grows, the best eCommerce CMS for small business should be able to handle it. Look for platforms that can accommodate increasing product numbers and traffic.
  • Security and compliance. Online stores deal with sensitive customer data and financial transactions, so choosing a secure and PCI-compliant platform is important.

Some of the best CMS for eCommerce options include Shopify, WooCommerce, BigCommerce, and Magento. Choosing the right one depends on your needs, budget, and technical skills. Remember, even the best eCommerce CMS is just the foundation. Building a successful online store takes effort, marketing, and understanding your target audience.

SaaS CMS and open source CMS

Don’t you feel dizzy yet? Good, because we’ve just started. When choosing a CMS for your website with eCommerce, you have two main options: Software-as-a-Service (SaaS) CMS and open-source CMS for eCommerce. Each has its own set of advantages and disadvantages, so understanding the differences is important for making the right choice.

SaaS CMS eCommerce:

  • Cloud-based. Hosted by the provider, eliminating the need for on-site server maintenance and updates.
  • Easy to use. Generally user-friendly with drag-and-drop interfaces and minimal technical knowledge required.
  • Scalable. Adapts to traffic fluctuations without needing manual server adjustments.
  • Security managed. SaaS providers handle system security and updates, reducing technical burden.
  • Subscription fees. Ongoing monthly or annual costs for using the platform.
  • Limited customization. May offer less flexibility in modifying the core platform functionalities.

Open-source CMS eCommerce:

  • Self-hosted. Requires your own server or hosting service, offering more control over the platform.
  • Highly customizable. Open-source code allows for extensive customization and plugin integration.
  • Free to use. Generally, no licensing fees, though hosting and maintenance costs may apply.
  • Technical expertise is required. Setting up and managing an open-source CMS often requires technical knowledge.
  • Security responsibility. You’re responsible for system security updates and vulnerability patches.

Ultimately, the best choice depends on your needs and priorities. If you prioritize ease of use, scalability, and ongoing support, a SaaS CMS for eCommerce might be ideal. If you need maximum customization, control, and cost-efficiency, an open-source eCommerce Content Management System could be the way to go.

Does your store need a separate CMS?

Actually, not every online store needs a separate CMS, even if it’s one and only, the best CMS for eCommerce website. If your store is straightforward, with a limited product selection and static content, a basic website builder or even an e-commerce-specific platform might suffice. However, if your needs are more complex, a dedicated eCommerce CMS platform may be required.

Benefits of a CMS for e-commerce:

  • Content flexibility. Easily add and manage blog posts, articles, landing pages, and other content beyond product descriptions.
  • SEO optimization. Built-in tools and plugins can help you optimize your website for search engines and attract more organic traffic.
  • Marketing automation. Integrate email marketing tools, run promotions, and track customer behavior effectively.
  • Scalability. Handle growing product numbers and traffic fluctuations easily.
  • Customization options. Many CMS platforms offer themes and plugins for extensive design and functionality adjustments.

Do you need a CMS? Consider these factors:

  • Content needs. Do you plan to regularly update blog posts, offer informational articles, or run special promotions?
  • SEO focus. Do you want to optimize your website for search engines and drive organic traffic?
  • Product complexity Do you offer a diverse range of products with variations, descriptions, and reviews?
  • Growth aspirations. Do you anticipate scaling your store significantly soon?

If you answered yes to any of these questions, a dedicated CMS might be a valuable investment. Consider researching some of the best CMS for eCommerce like Shopify, WooCommerce, or BigCommerce, each with varying levels of complexity and functionality.

eCommerce CMS: focus on Content or eCommerce?

When it comes to the best eCommerce CMS, you have two main approaches: content-first and commerce-first. Each prioritizes a different aspect, and understanding their strengths will help you choose the right path for your online store.


  • Prioritizes engaging content. Focuses on building a strong brand narrative through regular blog posts, articles, and landing pages.
  • Attracts organic traffic. Utilizes SEO tools and content marketing strategies to draw in potential customers searching for relevant information.
  • Grows leads. Uses content to educate and build trust with visitors, eventually converting them into paying customers.


  • Prioritizes product features and transactions. Focuses on streamlining the shopping experience with intuitive cart, checkout, and product management tools.
  • Optimizes conversions. Uses clear product descriptions, high-quality images, and efficient purchase workflows.
  • Leverages paid advertising. Uses targeted ads and promotions to drive conversions directly to product pages.

What is the “right” approach?

There’s no one-size-fits-all answer here. While most eCommerce platforms focus on both content and commerce, the ideal focus depends on your unique needs and goals.

Top-5 reasons to pair CMS platforms with eCommerce

Pairing your eCommerce platform with a CMS can take your online store to a whole new level. Here are five reasons why:

  • Content Marketing. Go beyond product listings! Create engaging blog posts, articles, and landing pages to attract a wider audience, educate potential customers, and establish your brand as a thought leader.
  • SEO Boost. CMS helps you optimize your website content for search engines, drawing in traffic organically through relevant keywords and informative content.
  • Growing Leads. Convert curious visitors into loyal customers. Use blog posts, email campaigns, and targeted content to capture leads, grow their interest, and guide them toward purchases.
  • Brand Storytelling. Create a compelling narrative for your brand. Showcase your values, mission, and expertise through engaging content, building trust, and emotional connections with your audience.
  • Customer Engagement Boost. Grow interaction and loyalty. Utilize polls, surveys, and interactive content to keep customers engaged, gather valuable feedback, and personalize their shopping experience.

Remember, a successful online store doesn’t only sell products – it builds relationships. With a powerful CMS at your disposal, you can create a dynamic, content-rich website that attracts, informs, and converts visitors into brand advocates and customers.

Choose MLC for all your eCommerce and CMS needs

Forget about separate agencies for your eCommerce and CMS needs! At MLC digital marketing company, we’re your one-stop shop for building and managing a rich online presence. Here’s why choosing MLC is a very good idea:

  • Content Management System for eCommerce Expertise. We’re masters of both! We understand the importance of engaging content and seamless shopping experiences, crafting a website that converts and captivates.
  • Data-Driven Strategies. We’re not just pixel pushers – we’re data analysts. We track, measure, and optimize your website performance, ensuring your content and commerce efforts yield measurable results. Every metric in existence is our target. And we used to hit 10 out of 10. 
  • Personalized Approach. Yeah, it sounds too cliche. But credit where credit is due – we understand that every business is unique, and that’s why we act accordingly. We work closely with you to understand your brand, target audience, and unique goals, making a Content Management System for eCommerce websites that fits like a glove.
  • eCommerce Website Design Expertise. We understand that eCommerce website design differs greatly from most other types of websites. We have our unique design ideas that were created for eCommerce specifically. 
  • Flexibility & Adaptability. The digital world is like a clock – always in motion, moving forward. And we’re right there with it. We constantly monitor trends, test new approaches, and adjust your strategy to stay ahead of the curve.
  • Results-Oriented Focus. We’re not satisfied until you are. We track your key metrics, make progress reports, and celebrate your online victories alongside you.
  • Dedicated Project Management. Our project manager ensures communication, keeps you informed every step of the way, and handles all the technical jargon (you’re welcome!).

MLC is your partner, not just a vendor. We’re investing our time and efforts in your success. We’re committed to helping you build an online store that not only sells products but also builds brand loyalty.